Opening your account is quick and 100% online. You only need:

• Be over 18 years old and have legal capacity to contract
• A valid ID (DNI, passport, or national ID card depending on your country)
• An active email address and a mobile phone number
• A recent selfie or photo for KYC biometric verification.

The account opening process takes less than 10 minutes, and your account becomes active once identity verification is completed, which is usually approved within 24 business hours.

According to platform policy, each person can have only one verified personal account. However, we offer corporate or institutional accounts for companies, funds, and managers who need to separate operations. If you operate on behalf of third parties, contact our team to set up an institutional account with the appropriate permissions.

You can update most of your information from Settings → Profile in your user panel. To change your password, go to Settings → Security → Change Password. If you need to modify verified information such as legal name, document number, or date of birth, you must contact support with the corresponding documentation for re-verification.

InversionCentral gives you access to the main global financial markets:

• Forex: more than 50 currency pairs, including major, minor, and exotic pairs.
• Stocks: thousands of stocks from NYSE, NASDAQ, LSE, TSX, and other global exchanges.
• Cryptocurrencies: Bitcoin, Ethereum, and more than 100 top-tier digital assets.
• Bonds: sovereign and corporate debt from developed and emerging markets.
• Commodities: gold, silver, oil, gas, and agricultural commodities.

All markets operate with competitive spreads, high-speed execution, and integrated analysis tools.

InversionCentral operates with a transparent spread model and no hidden fees. The cost of each trade is included in the instrument's spread, which is the difference between the buy and sell price. We do not charge opening, position maintenance, or closing fees. For derivative and futures instruments, a small overnight financing fee (swap) may apply, detailed in the product sheet.

Deposit from your panel in Funds → Deposit. We accept multiple payment methods:

• Local and international bank transfer (SWIFT, SEPA, ACH).
• Credit and debit cards (Visa, Mastercard, American Express).
• Cryptocurrencies (BTC, ETH, USDT, USDC).
• Digital wallets (PayPal, Skrill, Neteller in available markets).

The minimum deposit amount is USD 100. Card and crypto deposits are credited within minutes. Bank transfers may take 1 to 3 business days depending on the issuing bank.

Withdrawals are processed on the same business day if the request is made before 15:00 UTC. Estimated credit times are: crypto withdrawals in less than 2 hours, bank transfers in 1 to 3 business days, and card withdrawals in 2 to 5 business days depending on the issuing bank. There are no penalties or restrictions for withdrawing the total available funds at any time.

Security is our top priority. We implement multiple layers of protection:

• AES-256 encryption for all data at rest and TLS 1.3 for communications.
• Segregated funds in independent bank accounts, audited by 5 external institutions.
• Multi-factor authentication (TOTP, FIDO2, biometrics) available and recommended.
• 24/7 SOC monitoring with AI-based fraud detection.
• International certifications: ISO 27001, SOC 2 Type II, PCI DSS, and GDPR.

We have been operating for 10 years without any recorded security breaches.

If you forget your password, use the "Forgot your password?" link on the login screen. If you lose access to your MFA app, you will need to verify your identity with support via video call with your ID. For security reasons, MFA recovery may take up to 24 business hours to ensure that it is you and no one else who regains access.

Yes, InversionCentral is fully available on mobile devices. We offer:

• Native app for iOS and Android with all the features of the web version: advanced charts, push alerts, position management, and deposits/withdrawals.
• Responsive web platform accessible from any modern browser on a tablet or smartphone without the need to download anything.
• Real-time synchronization across all your devices — a trade opened from the desktop appears instantly on your mobile.
• Smart push notifications for price alerts, trade confirmations, and security notices configurable by channel and asset.

The mobile experience is designed to trade with the same speed and precision as the desktop version, without compromising critical functionalities.